Terms of Service - DATOUBOSS
These Terms of Service and the other documents we refer to govern every way of using our site. By accessing or using our site, you agree to comply with and be bound by these Terms of Service. Please read them carefully so you know your rights and obligations.
1. Applicability Of These Terms of Service
Our Terms of Service form a legally binding agreement (the ‘Agreement’) between us and you. They govern your access to and use of our website.
2. Scope Of Services
We are an e-commerce platform where users can purchase products.
3. Your Account
Before being able to use our services, you’ll need to create an account (‘Account’). If you are younger than 18 years, you must get permission from your legal guardian(s). Below you can find the rules related to the use of your Account:
- 3.1 Provide accurate information: When creating your Account, you must provide complete, truthful information about yourself. It’s prohibited to use false information or impersonate another person through your Account. You need to keep this information up-to-date at all times.
- 3.2 Protect your Account: Keep your username and password combination secret at all times. You alone are responsible for any activity related to your Account. We are entitled to assume that only you can sign in using your username and password.
- 3.3 Restrictions to your Account: To ensure our platform is and remains trustworthy and safe, we reserve the right (i) to deny you the ability to create an Account, (ii) to restrict the use of your Account, and (iii) to terminate your right to access your Account.
4. Availability
We are authorized, at all times and without prior notice, to make procedural, technical, commercial, or other changes and/or improvements to the site. We are also authorized to put the site (temporarily) out of operation and/or to limit use of the site if, in our opinion, this is necessary.
5. Limitation Of Liability
If, despite the above, we are liable for any damages for any reason whatsoever, we are only liable for the compensation of direct damages you suffer as a result of a shortcoming or wrongful act that can be attributed to us. Direct damages only include material damage to goods, reasonable costs incurred to prevent or limit direct damage, and reasonable costs incurred to determine the cause of the damage, the liability, the direct damage and the manner of repair.
6. Your Content
License and Permission to Use Your Content: You hereby grant to us and our affiliates, licensees and sub-licensees, without compensation to you or others, a non-exclusive, perpetual, irrevocable, royalty-free, fully paid-up, worldwide license to use, reproduce, process, adapt, publicly perform, publicly display, modify, prepare derivative works, publish, transmit and distribute Your Content, or any portion thereof, throughout the world in any format, media or distribution method (whether now known or hereafter created) for the duration of any copyright or other rights in Your Content.
7. Indemnification
To the maximum extent permitted by applicable law, you are liable to fully indemnify us against claims from other users or third parties and all damages and costs we suffer or incur as a result of (i) your failure to perform the Terms, (ii) any improper actions during the use of our site, (iii) your breach of any laws, regulations, or third party rights, or (iv) a wrongful act.
8. Price And Payment
- 8.1 The price of the products will be as stipulated at all times on our website, except in the case of an obvious error. Although we make every effort to ensure that the prices featured on the website are correct, error may occur. If we discover an error in the price of any of the products that you have ordered, we will inform you as soon as possible and give you the option of confirming your order at the correct price or cancelling it. If we are unable to contact you, the order will be considered cancelled and all amounts paid will be reimbursed to you in full.
- 8.2 Prices may change at any time. Once you have selected all articles that you wish to buy, they will be added to your basket. The next step will be to process the order and make the payment. To that end, you must follow the steps of the purchase process, indicating or verifying the information requested in each step. Furthermore, throughout the purchase process, before payment, you can modify the details of your order.
- 8.3 Credit cards are subject to verification and authorization by the card issuing entity. If the entity does not authorize the payment, we shall not be liable for any delay or failure to deliver and we will be unable to conclude any Contract with you.
9. Warranties And Liabilities
- 9.1 We do not guarantee that (i) the site will be secure or available at any particular time or location, (ii) any defects or errors will be corrected, (iii) the site will be free of viruses or other harmful materials, or (iv) the results of using the site will meet your expectations.
- 9.2 If, at any time, our site is unavailable or any defects or errors occur, we are, at our own discretion, entitled to take any measures we deem appropriate or necessary. When we make decisions around this, we will always take into account the interests of all parties concerned.
10. Limitation Of Liability
To the maximum extent permitted by applicable law, in no event shall we be liable for any special, incidental, consequential, statutory, exemplary, punitive or other indirect damages or for any loss profits, loss data or loss of use damages, even if it has been advised of the possibility of such damages.
11. General Provisions
- 11.1 Choice of Law: The validity, construction and interpretation of this Agreement and the relationship between you and us, including the rights and duties of the parties, will be governed by the laws of the Republic of China without regard to its conflict of law provisions. This shall not limit the protection afforded to you by provisions that cannot be derogated from by agreement by virtue of applicable law.
- 11.2 Waiver and Severability of Terms: Any waiver or failure to enforce any provision of this Agreement on one occasion will not be deemed a waiver of any other provision or of such provision on any other occasion. If any provision of this Agreement is held to be invalid, such invalidity shall not affect the remaining provisions, except as otherwise stated.
- 11.3 Assignment: You may not assign, transfer, or otherwise dispose of your rights and obligations under this Agreement, in whole or in part, without our prior written consent, and any such assignment without such consent will be null and void.
12. Warranty Registration
To ensure your product receives full protection, we recommend you register for our warranty service immediately. Once registered, your warranty will take effect immediately, providing convenient support and claims services when needed. You'll also be able to stay informed about product updates and special offers.
Thank you for choosing DATOUBOSS—your satisfaction is our top priority!
Great news! Our warranty policy: Inverters and small batteries are covered by a 3-year warranty, while large batteries (48V314Ah batteries) and all-in-one units are covered by a 3+2 warranty (3-year basic warranty plus 2-year extended warranty). This exclusive service is available only to customers who make purchases on the DATOUBOSS official website.
